TexTra Mobile

Healthcare

TextConnect is an Innovative Approach to Reducing Risk and Improving the Patient Experience via our unique 2-Way communication system.

The TextConnect Communication System allows for patients to follow up with their physician using mobile phone text messaging. Designed to give extended care outside of hospitals, emergency rooms or doctor’s offices, TextConnect brings the house call into the 21st century. Patients now have access to a physician and can begin a conversation regarding their care at the moment an issue arises. Textra offers your healthcare facility this new technology, to provide advanced communication tools that help reduce risk and improve care.

The Benefits of the Texting Conversation
Address and clarify patient inquiries reducing call-backs
Connect with patients at regularly scheduled intervals
Automated features – plan messaging in advance
Patient “Chat” window with preset responses
Date and Time stamped conversations for each individual patient
Automated "Patient Review" sent to Directors/Managers
“Pings” the provider upon arrival of new patient messages
Quick & Easy Access to Patient "Chat" screen via SmartPhone
EMR System Interface (optional)

TextConnect Current Statistics
93.9% patient opt-in to participate in TextConnect
33.1% of patients use the text conversation feature
96.9% approval rating of TextConnect extended care
28.0% patient survey response rate