W8ter.com

F A Q

Frequently Asked Questions

W8TER guides you through the world of mobile, to give you the choices, answers and solutions that best fit your business. Using our services can give you the results that your business needs now: customer satisfaction, loyalty and increased business. Mobile is your solution to operating in a 21st Century economy.

Why does my business need mobile technology?
Mobile technology is increasing in popularity. It is estimated that in the next three years, mobile will be a staple in consumers lives. Research indicates that communicating with your customers via text messaging is producing great results. Mobile technology can increase your business traffic up to 30%.

Why should my business use W8TER's services?
We provide affordable mobile solutions that can help your business thrive. Our innovation combines Mobile Paging, Mobile Marketing and more to give your business a complete package of superior products and services. Plus, we are currently developing amazing new products to continue to add value to your business.

How are you able to charge flat fees?
We have great rates with our mobile messaging provider. We buy our messaging in bulk to pass on the savings to you. You can be assured that by using our services, your customers receive only your messaging.

What messages will my customers receive?
The messages that you create and send to your customers are the only messages that customers will ever receive. That's right, No Spam!

What will you do with my customer's information?
Protect it. W8TER.com will never sell customer information. We operate our business honestly and with integrity to provide value. We adhere to our own internal code of conduct in addition to MMA, DMA and FTC regulations.

How do I begin to add my customers to my W8TER database?
Start small. Begin by informing your customers about this new service. Ask permission to send them messaging about the status of their wait time or to receive messaging from your business. Before long, you will have an entire working database of customers to which you can actively communicate.

Will my customers be charged to receive messaging?
That depends on their wireless plan. The term "Standard Rates Apply" means that messaging has been provided. Customers will only be charged if they do not have a messaging plan or they have exceeded their message limits for the month. Otherwise no, customers will not be charged to receive messages from your business.

What if my customers want to opt-out of receiving messaging?
Customers can simply text "STOP" to 32075. Customers can also visit our website to opt-out by sending us an email or they can call us. Your business can remove any further messaging to that customer or delete them from the database. We make it easy to opt-out.

W8TER, LLC.

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