Customer Order Pick-up

 

*      Keep in touch with your customers by sending an automated personal message from your establishment via Email or Text Message.

 

*      Send immediate confirmation via Text Message or Email to your customer after they place an order or drop-off an item.

 

*      Send an “Order Ready” message via Text Message or Email to your customer with a click of a button.

 

*      Send a follow-up Text Message or Email for customer satisfaction.

 

*      Send your customers upcoming specials marketing information.

 

*      Go Green and lessen the amount of promotional material printed on paper.

 

 

 

*How it works?

 

*      A customer places an order or drops off an item at your business.

 

*      You enter their name, mobile number and email address into the W8TER system.

 

*      You then select the approximate amount of time the order will take to complete and you’re done!

 

*      From here the W8TER System:

1.      Automatically sends your customer a customized text/email message confirming the date and time their order will be ready.

2.      Automatically send you an alert message when a customers order will be ready.

3.      Will send your customer a customized “Order Ready” message via text or email with a click of a button.

4.      Automatically sends your customer a Next Day Follow-up Message regarding the service performed.

5.      Automatically sends your office manager a daily email report of all customers with order due for today.

6.      Automatically sends you customer follow-up service items emails.

7.      Displays all pending customer orders which can be accessed by any computer, PDA or smart phone.

 

 

 

*The W8TER Advantage

Why buy, design, fill-out, stamp and mail this…

 

When you can send a personal message…

and follow-up e-mail…

 

 

There are many reasons to incorporate a W8TER Automated Software Communication System into your business. We believe our system provides benefits for both your service and your customers. Our system adds value by capturing customers who receive updates for the services to which they are waiting. Therefore, your business increases customer retention. Our system can assist with CRM to grow, and retain your customer base. The W8TER system is unique in the way it has been designed. We have successfully created an efficient form of communication that is personalized to each customer. Blending personalization with technological efficiency is a breakthrough achievement for the professional services industry. This, coupled with a new communication experience delivers innovative possibilities.

 

 

 

*Customized Messages

 

THE FOLLOWING MESSAGES LISTED BELOW ARE INDUSTRY SAMPLES.  YOU MAY CUSTOMIZE EACH MESSAGE AND SET THE TIME FRAME THE MESSAGES ARE SENT TO YOUR PERSONAL PREFERENCES. YOU MAY ALSO ADD YOUR OWN GRAPHICS AND HYPER-LINKS TO EACH EMAIL.

 

*      ORDER CONFIRMATION (Message sent to customer after an order is placed)

 

Thank you (Customer’s First Name) for selecting (Company) for your business needs. Your order will be ready at (Order Ready Date & Time).

 

 

*      ORDER STATUS CHANGED (Message sent to customer if Order Ready time is changed)

 

We have UPDATED your order status; the new pick-up time is (New Order Ready Date & Time). Call us at (phone) with any questions.

 

 

*      ORDER ALERT (Message sent to owner/manager prior to order completion)

 

(Customer’s Name) order will be ready at (Order Ready Date & Time). Please make any TIME ADJUSTMENTS if needed.

 

 

*      ORDER READY (Message sent to customer when order is completed)

 

(Customer’s First Name) your order is now ready for pick-up. Thank you for your business.

 

 

*      CUSTOMER SATISFACTION (Message sent to customer 1 day after order is completed)

 

Thank you for using (Company) on (Order Date). If you were not COMPLETELY SATISFIED with our service please call (Manager) at (phone)

 

 

*      ORDER FOLLOW-UP (Message sent to customer 1 month after last order)

 

(Customer’s First Name):

 

Your last order with us was on (Order Date). If you have any further business needs, please contact us at (phone), we will be happy to assist you.

 

Thank You for your Business!

 

Please visit our website at: (Website) for additional information.

 

 

*W8TER Daily Reporting

 

THE W8TER SYSTEM PROVIDES YOU A DAILY EMAIL REPORT ON TODAYS ORDERS

 

 

 

*Contact Us

 

For more Information or General Sales call 888.989.8837 or email: Sales Department

 

Mailing address:

W8TER, LLC

3260 North Hayden Road

Suite # 206

Scottsdale, Arizona 85251

 

www.w8ter.com

1.888.989.8837