W8TER, LLC. Terms of Service
Short Code 31681
SECTION 1 - CONDUCT & USE OF NETWORK
Program Description
W8ter provides mobile
messaging for businesses to communicate instantly with customers about wait times, activity updates
and specials. A customer places an order, drops off an item, or makes an
appointment at a participating business. The Customer Service Representative
informs the customer that they can receive updates on their service via text
messaging.
Supported Carriers
W8ter is supported by
all major carriers, including Alltel, AT&T, Sprint, Sprint Nextel,
T-Mobile, Verizon Wireless, Boost, Virgin Mobile, U.S Cellular, Cricket
Communications, Cincinnati Bell, Cellular South, NTELOS, CellCom,
Carolina West, Apalachian Wireless, Bluegrass
Cellular, Centennial Communications, Cox Wireless, GCI Comms,
Illinois Valley Cellular, Immix/Keystone Wireless, Nex-Tech,
United Wireless and West central Wireless.
Cost
There are no premium
charges for joining w8ter Alerts service. Message and data rates may apply
Message Frequency
Subscribers to w8ter
Alerts service will receive 10 messages per month
How to opt-out
To opt-out of the w8ter
program, reply STOP to 31681. An unsubscribe message will be sent
to your number confirming the cancellation, but no more messages will be sent
after that one.
Support/Help
For support or
information about our w8ter Alerts service, reply HELP to 31681. Optionally, you may email us at support@w8ter.com or also contact us at 1-888-989-8837
Privacy Policy
W8ter's top priority is
the privacy of our users. The following is provided to address any concerns you
may have.
·
W8ter
will never, under any circumstances, sell or distribute your cell phone number to
third parties or W8ter clients for whom you have not approved.
·
W8ter
will never directly market to you any services for which you have not opted in,
either by cell phone, text message or email.
·
W8ter
will never distribute any personal information about you, including your phone
number, name, billing information or any other piece of identifying
information.
If you have any comments or questions, please
send an email to support@w8ter.com or call us at 1-888-989-8837
SECTION 2 – Accounts & Billing
Transferability
A W8TER, LLC account or login does not extend to any other person. A
W8TER, LLC account or login is non-transferable. Login names and passwords are
not to be shared with other parties.
Multiplicity of Use
No more than
the amount of purchased connections or logins can be used at any one time for
each account. If, at any time, more than the purchased connections or logins of
an account is found, the account will be fire-walled immediately for network
stability reasons.
Extent of Use
An
"unlimited" access account is termed as a private machine on our
network, with private ip addresses and bandwidth.
These accounts come with a 24/7 dedicated connection. Normal proxy accounts and
other services do not come with unlimited use.
All other services should have a human sitting at the computer. The use of bots
and automated programs are forbidden unless this type of service is purchased.
For more information please contact our sales office.
Payment
E-mail
billing is available as is paper billing if the total monthly invoice is $400
or greater.
Non-Payment
Accounts 10
days overdue are subject to termination without further notice. Terminated
accounts having a balance due will be sent to a collection agency.
Indemnity
The customer
agrees to indemnify W8TER, LLC against liability for any and all use of the
customer's account.
General
W8TER, LLC
reserves the right to refuse service to any person or company suspected of
violating or which potentially may violate any of the above policies.
Comments and Questions
If you have
any comments, questions or concerns about our Terms of Service, you may contact
us by clicking on the link below
legal@w8ter.com